As of now, ordering an Uber ride by phone call is only available in Florida, California, Arizona, New York, New Jersey, Pennsylvania, and Texas. The toll-free number 1-833-USE-UBER (1-833-873-8237). The hours are 7 days a week, from 4am–10pm. A quote will be provided by the operator, prior to dispatching the vehicle. Riders will need to […]
Category: FAQ
FAQ
Choosing Your Ride
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Discounts & Savings
Driver Earnings
Driver Expenses
Driver Policies
Driver Requirements
Driver Self-Employment
Fees • Fares • Taxes
Food & Deliveries
Hours & Weather
Large Groups & Luggage
Luxury Rides
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Uber vs Lyft
Vehicle Requirements
Waiting • Stops • Cancellations
How many cities in the US have Uber Pool or Lyft Shared?
According to our data, in 2019 Lyft had 3,128 cities in the US with a shared carpool option, and Uber had less at 2,453.
What are the average Uber and Lyft rates and fees?
According to our data, in 2019, the average rates of an UberX or Lyft standard in the US are as follows: UberX: Minimum Fare $6.67 Base Fare: $3.87 Cancel Fee: $5.08 Cost Per Minute: $0.18 Cost Per Mile: $1.16 Lyft Standard: Minimum Fare $4.24 Base Fare: $1.36 Cancel Fee: $7.21 Cost Per Minute: $0.18 Cost […]
How many cities in the US have Uber and Lyft?
As of the end of 2019, 37,890 cities in the US had at least one Lyft service, which is approximately 97% of all cities in the US. As of the end of 2019, 35,859 cities in the US had at least one Uber service, which is approximately 93% of all cities in the US. Lyft […]
What is the average duration of an Uber or Lyft ride?
In the US, the average duration of an Uber or Lyft ride is 49.8 minutes, according to our data from 2019. The longest average trip duration is in South Dakota, averaging 49.8 minutes. The shortest average trip duration is in Hawaii, averaging 26.5 miles.
What is the average distance of an Uber or Lyft ride?
In the US, the average distance is 32.7 miles, according to our data from 2019. The longest average trip distance is in South Dakota, averaging 46.8 miles. The shortest average trip distance is in Hawaii, averaging 15.4 miles.
What is the average cost of an Uber ride?
According to our data, the average cost of an Uber ride at the end of 2019 was $50.41. In contrast, the average cost of a Lyft ride was $49.14. The most expensive states for Uber rides were Kansas (average of $100), Missouri (average of $83), and Wyoming (average of $86). The least expensive states were […]
What is the average cost of a Lyft ride?
According to our data, the average cost of a Lyft ride at the end of 2019 was $49.14. In contrast, the average cost of an Uber ride was $50.41. The most expensive states for Lyft rides were Kansas (average of $100), Missouri (average of $97), and Wyoming (average of $85). The least expensive states were […]
What is Lyft Pink?
Lyft Pink, formerly called Ride Pass Smart Savings Plan, is a monthly subscription plan that costs $19.99 per month. The plan offers 15% off all rides across any Lyft service, for an unlimited number of rides. Other perks include priority airport pickups, waived lost and found fees, and additional surprise offers. Lyft will also waive […]
What is Uber Ride Pass?
Uber Ride Pass is a monthly subscription plan that costs $24.99 per month. The main benefit of the plan is protection against unforeseen surge prices caused by high demand, traffic, weather, and time of day. Ride Pass covers both UberX and Uber Pool, and includes 30 minutes of free JUMP bike usage per day. Ride […]