Uber: Uber driver-partners are allowed to refuse fares that include non-service dogs but are required by law to allow service dogs with their owners. Lyft: Lyft allows drivers to refuse passenger requests if those passengers are accompanied by non-service dogs.
Category: Pets • Cats • Dogs
Can Uber or Lyft drivers bring their dog?
Uber: Uber allows service dogs to ride with their owners. Each driver-partner is allowed to decide whether or not to drive passengers with non-service dogs. Lyft: Lyft drivers allow service dogs to ride with passengers but are given latitude on whether to accept passengers with non-service dogs.
Will Uber or Lyft take cats?
Uber and Lyft allow their drivers to accept or refuse passengers with non-service animals including cats. Both companies encourage riders to contact drivers prior to pick-up to learn about their policy on cats.
Does Uber or Lyft allow dogs?
Uber: Uber allows service dogs to ride with their owners. Each driver-partner is allowed to decide whether or not to drive passengers with non-service dogs. Lyft: Lyft drivers allow service dogs to ride with passengers but are given latitude on whether to accept passengers with non-service dogs.
Are Uber or Lyft drivers required to accommodate service animals?
Uber and Lyft are required by the federal Americans with Disability Act to serve passengers with service animals. Both companies highlight compliance on their websites.