Uber: Uber maintains five levels of cleanup fee assessments ranging from $0 for minor water spills to $150 for bodily fluid disposal and air vent cleaning. Lyft: Lyft charges riders up to $200 per confirmed incident with the exact price determined after an investigation of the vehicle.
Articles Tagged: faq
What is the minimum age to drive for Uber or Lyft?
Uber Uber allows any licensed driver meeting their state’s minimum driving age to work for the company. Applicants must have one year of licensed driving if they are 24 years old and up and three years of licensed driving if they are 23 years old and younger. Lyft Lyft requires all drivers to be at least 21 […]
How long will Uber or Lyft drivers wait for me?
Uber: An Uber driver will wait at least five minutes for a rider if no cancellation request has been submitted. Uber can cancel the ride after this waiting period and assess a cancellation fee. The waiting period is reduced to two minutes for uberPOOL users. The cancellation fee depends on the type of service requested, vehicle […]
Does Uber or Lyft require citizenship to drive?
Uber and Lyft do not list citizenship as a requirement for its applicants. The companies require valid driver’s licenses that can be obtained by citizens and permanent residents with rules varying by state.
Does Uber or Lyft limit driver hours?
Uber Uber limits each driver to 12 hours of continuous access to the app before requiring a six-hour break. Lyft Lyft requires each driver to take a continuous break of at least six hours after 14 hours of continuous driving or access to the app’s driver mode.
Do I need a TLC license to drive for Uber or Lyft?
New York City’s Taxi and Limousine Commission (TLC) licenses Lyft and Uber drivers to comply with local regulations. Uber and Lyft drivers are required to hold TLC licenses to drive in the city’s five boroughs.
Can you be an Uber or Lyft driver with a DUI?
Uber’s background check policy indicates that driving violations typically disqualify applicants from working for the company. Lyft says that they may disqualify applicants with DUIs within seven years of their application date. Both companies may adjust these policies to comply with local and state laws.
Can Uber or Lyft drivers stop for gas?
Uber and Lyft ask their drivers to complete refueling trips between rides on their apps. Riders expect to go from their pickup spots to their destinations without unexpected stops. Drivers may stop for gas during long trips that exceed fuel tank capacity or if passengers add gas stations as intermediate stops on their routes.
Does Uber or Lyft allow dogs?
Uber: Uber allows service dogs to ride with their owners. Each driver-partner is allowed to decide whether or not to drive passengers with non-service dogs. Lyft: Lyft drivers allow service dogs to ride with passengers but are given latitude on whether to accept passengers with non-service dogs.
Can Uber or Lyft drivers refuse a destination?
Uber and Lyft drivers are expected to take passengers to their destinations after accepting requests. Drivers are able to deny rides but failure to take passengers to their requested stops can lead to lower ratings and deactivation from the apps with repeated incidents. Drivers are asked to contact law enforcement and the companies if they arrive at dangerous destinations.