Lyft does not offer phone support for riders. Only drivers can contact Lyft 24/7, by clicking on the phone icon within the driver app or dialing (888) 981-5226. Riders may contact Lyft by clicking ‘help’ within the app, or by filling out the contact form at https://help.lyft.com.
Articles Tagged: faq
Which Uber or Lyft option is the best?
Uber: Uber offers a variety of ride types ranging from a four-seat UberX sedan to a six-seat Uber Black SUV with premium features. Uber Black and Uber Select are typically the highest end options in most regions. Lyft: Lyft caters to riders with ride options including the four-seat standard Lyft, the four-seat Lux Black luxury car, and […]
Which Uber or Lyft option is cheapest?
Uber UberX is the entry level option for passengers with room for up to four passengers. The company also offers uberPOOL in select markets, which allows multiple parties to share rides in UberX sedans, at an even lower cost. Lyft The standard option for Lyft users is simply called Lyft. Riders can also share their trips with other […]
Which Uber or Lyft is best for luggage?
Uber Travelers who need affordable transportation and space for luggage can use UberXL. An UberXL vehicle is a van or SUV with seats for up to six passengers. These vehicles are slightly more expensive than UberX but feature enough space for passenger luggage. Lyft The Lyft XL option allows riders enough room for their passengers and luggage. Each […]
Which Uber or Lyft fits up to 6 passengers?
Uber Uber features multiple ride options for groups of up to six passengers. UberXL caters to budget-conscious riders with standard vans or SUVs, while the Black SUV option is a luxurious alternative for parties up to six passenger.s Lyft The best Lyft option for a rider looking for up to six passenger seats are the XL ride types. The […]
Does Uber or Lyft have kids car seats?
Uber and Lyft provide car seat options in their apps for riders in New York City. There are standard Lyft and UberX vehicles in the city that are equipped with car seats. A child must be between 31 inches and 52 inches tall and weigh between 22 pounds and 48 pounds to ride in a car seat. The car […]
Can you pre-book Uber or Lyft rides?
Uber Uber riders can schedule their rides up to 30 days prior to pickup. This feature helps riders by providing price guarantees for scheduled trips even if the company introduces new fees or pricing in the meantime. Lyft Lyft riders can book their trips up to one week ahead of pickup. The Lyft app features a Schedule […]
Can I request a specific car on Uber or Lyft?
Uber: Uber does not allow riders to select specific vehicles but can select vehicle types based on available seating. Lyft: You aren’t able to select a specific make or model through Lyft but the app lists several vehicle types to meet rider needs.
Can I choose my Uber or Lyft driver?
Uber and Lyft do not allow riders to select specific drivers. Both apps use algorithms to connect riders with available vehicles based on location and user demand.
Are Uber or Lyft cars marked?
Drivers for Uber and Lyft receive decals to place on their windshields while driving for their apps. These stickers are typically placed on the lower left corner of the windshield when looking at the vehicle from the front. Both companies indicate that decal placement is optional except where required by local law but encourage their use to help riders […]